# Meltwater Pricing From focused tools for growing teams to a unified intelligence platform for global enterprises ### Starter Simple, powerful tools to get started with media, social, and AI intelligence Choose Your Capabilities - Media Intelligence - Social listening - AI Visibility Tracking - Media Relations Best For - Small comms/marketing teams - Startups and scale-ups - Limited in-house analytics Key Features - Mira AI - Alerts & reporting - Pre-built dashboards ### Pro Deeper insights and cross-channel intelligence for growing brands Choose Your Capabilities - Media Intelligence - Social listening - AI Visibility Tracking - Media Relations Best For - Regional teams - Multi-channel marketing orgs - Data-driven comms teams Key Features - Mira AI - Advanced - Competitive benchmarking - Custom dashboards & reporting ### Enterprise A unified intelligence platform for complex use cases across teams Choose Your Capabilities - Media Intelligence - Social listening - AI Visibility Tracking - Media Relations - Influencer Marketing Best For - Leading & Global brands - Multiple markets / stakeholders - Advanced analytics requirements Key Features - Mira AI - Enterprise-grade - API & MCP Integrations - Governance, workflows & permissions ### Agency Built for agencies managing multiple brands, clients, and campaigns Choose Your Capabilities - Media Intelligence - Social listening - AI Visibility Tracking - Media Relations - Influencer Marketing Best For - Starter (small agencies / few clients) - Growth (multi-client teams) - Enterprise Agency (large portfolios, global scale) Key Features - Mira AI - Advanced - API & MCP Integrations - Governance, workflows & permissions ## Plan Comparison ### Choose the right fit for your team | Capabilities | Starter | Pro | Enterprise | Agency | | ------------------------------- | ------- | --- | ---------- | ------ | | Media Intelligence | Yes | Yes | Yes | Yes | | Social Listening | Yes | Yes | Yes | Yes | | AI Visibility Tracking | Yes | Yes | Yes | Yes | | Media Relations | Yes | Yes | Yes | Yes | | Influencer Marketing | No | No | Yes | Yes | | Unified Intelligence Platform | No | No | Yes | Yes | | Mira AI | Yes | Advanced | Enterprise-grade | Advanced | | API & MCP Integrations | No | No | Yes | Yes | | Customer Support | Standard | Advanced | Premium | Standard | ## Pricing FAQs ### How much does Meltwater cost? Meltwater uses tailored pricing rather than a one-size-fits-all list. Your quote is customized to your goals, the modules you choose, and the scale of your program. Typical factors include the breadth of sources and regions you want to monitor, volume of data and workflows, number of users, integrations, onboarding and support needs, and contract terms. The best next step is to outline your requirements with our team so we can recommend the right package and provide a custom proposal. ### Can I customize a plan? Yes. Meltwater plans are designed to be flexible and fully customizable. Every organization has different goals, audiences, and coverage requirements which is why we tailor each package to fit your needs. You can choose which solutions to include (such as media monitoring, [GenAI Lens LLM Tracking](/content/en/products/genai-lens/index.html), social listening, influencer marketing, and analytics), define your preferred regions and languages, set user access levels, and integrate with the tools you already use. Our team will collaborate with you to build a plan that aligns with your business priorities, ensuring you get the insights and functionality that matter most to you. ### Does Meltwater offer a free trial or demo? Meltwater does not offer a self-serve free trial, [but you can request a free, human-guided demo](/content/en/request-demo/index.html) with one of our product experts. During this session, our team will walk you through the platform, show how it can address your organization’s specific goals, and answer any questions about features, integrations, and reporting. ### Is there a minimum contract length? Each Meltwater contract is tailored to the client’s specific goals, coverage, and scope — there’s no one-size-fits-all term. However, most partnerships are structured on annual agreements, with a minimum contract length of 12 months. This allows enough time to establish meaningful benchmarks, integrate Meltwater’s insights into your workflows, and measure impact over time. ### Can I upgrade or downgrade my plan anytime? Because each Meltwater contract is individually tailored, any changes to your plan (such as adding new modules, expanding coverage, or adjusting usage) are handled on a case-by-case basis. ### Is there an onboarding or setup fee? For enterprise solutions or more complex setups, such as custom integrations, data imports, or multi-region configurations, there may be a one-time implementation or onboarding charge, which will be clearly outlined in your proposal. Your Meltwater representative will walk you through what to expect based on your specific setup and support requirements. ### What level of customer support is included? Meltwater provides 24/7 multi-channel support for all customers, including website and in-product live chat, [email](mailto:help@meltwater.com), and access to the [Help Center](https://community.meltwater.com/knowledge-base), [Meltwater Academy](https://academy.meltwater.com/), and [mCommunity](https://community.meltwater.com/). ### Where can I find additional resources? You can explore [Meltwater’s Help Center](https://community.meltwater.com/knowledge-base) for product guidance and troubleshooting, visit [our Resources hub](/content/en/resources/index.html) for webinars, reports, and downloadable guides, and browse [Customer Success Stories](/content/en/customer-stories/index.html) to see how other organizations use Meltwater to achieve their goals.